FAQ

Frequently Asked Questions

Frequently Asked Questions

At our establishment, we take dietary restrictions seriously and are constantly striving to improve our offerings for all of our customers. While we are not yet able to guarantee a completely gluten-free experience in our kitchen, we are actively working on bringing in gluten-free options so that we can offer a more inclusive tea service to those who need it. Additionally, we are excited to announce that we are currently collaborating with a vegan partner in Stratford to bring vegan options to our menu in the near future. We will be sure to keep everyone updated on our progress and are always happy to accommodate vegetarian requests in the meantime. Thank you for your understanding and support as we continue to grow and improve!

We understand the severity of nut allergies and take all necessary precautions to ensure the safety of our customers. We disclose all ingredients used in our dishes and can make recommendations for those with nut allergies. However, please note that our kitchen does use nuts on a daily basis, so we cannot guarantee a completely nut-free environment. We apologize for any inconvenience this may cause and thank you for your understanding. As always, we are committed to providing a safe and enjoyable experience for all of our customers.


Reservations are highly recommended to avoid your disappointment if we are too busy or didn't make any extra scones. Please call ahead if you want to come last minute to see if we have space/food. Otherwise, please book a reservation in advance, if you wish to come for Afternoon Tea!

Afternoon Tea is limited to 90 minutes and we ask you to respect this time limit so we have time to re-set for our next guests. Should you know in advance that you will require longer then 90 min, let us know so we can accomodate you.


Yes! We love hosting bridal showers, baby showers, and birthdays! Please contact us to discuss dates and plans. We can seat up to 35 people total at one time. A private function fee may apply and pre-payment will be required. Please contact us to discuss your ideas.

Our venue is perfect for intimate gatherings, with a cozy and welcoming atmosphere that will make your guests feel right at home. Our experienced staff will work with you to create a personalized menu and drink selection that fits your taste and budget. Whether you're looking for a casual brunch or a fancy dinner, we have options that will suit your needs. We can also help with decorations, music, and other special requests to make your event truly memorable. So don't wait, get in touch with us today to start planning your next celebration!


This is a dog-friendly location. Our tea room dog, "Pyper" is very friendly and you may see her roaming the tea room and gift shop areas. Should dogs not be your cup of tea, let us know and we will have Pyper take her break elsewhere.

No sorry. Each guest in attendance needs to order their own afternoon tes. If you have goodies left you will be able to take them home with you, to enjoy later. Thank you for your understanding.

At our tea room, we strive to create an atmosphere of relaxation and indulgence for our guests. We understand that after enjoying a leisurely afternoon tea, the last thing anyone wants is to be stressed about splitting the bill or calculating tips. That's why we have found that an auto gratuity of 15% added to the bill works best for groups. Not only does it simplify the payment process, but it also ensures that our hardworking staff are properly compensated for their exceptional service. Additionally, we believe that the end of your tea experience should be just as peaceful and enjoyable as the rest of it, and waiting in line to pay or make change can really detract from that. So, we make it our policy to provide one bill for the entire group, so you can focus on savoring the last sips of your delicious tea and reminiscing about the wonderful time you've had with your friends and loved ones.


The Tale of "Harry Ten Shilling": A Story of Resilience and Community

Deep within the pages of the UK's chronicles lies a timeless legend of a hero named "Harry Ten Shilling." This whimsical character's journey was one of struggle and hardship, yet he always found a way to make ends meet and bring laughter to those around him. Though the echoes of this tale may have faded with time, its essence remains, woven into the very fabric of a simpler era.

In a time when the value of a pound was cherished and communities thrived, those who embodied Harry Ten Shilling's spirit forged unbreakable bonds of kinship. Through shared struggles, they found strength in one another, celebrating their triumphs with a joy born of overcoming adversity.

As time marches on, this legend serves as a reminder of the human spirit's indomitable resilience. Even in the most trying of times, we can find solace in the bonds of community. With humor and perseverance, we can navigate the path forward, illuminating the way for all who follow.


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